The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Privacy Policy
• Omi Kookies use of personal information that you may submit to Omi Kookies through this Web site is governed by the Omi Kookies Privacy Policy. Your personal information will NEVER be sold, shared, or otherwise distributed.



• Shipping & Delivery
• At this time, Omi Kookies ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Omi Kookies ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Frozen cookie dough is shipped in an insulated container, but must arrive within 2 days to assure it arrives at the proper temperature. Please select 2nd day air shipping. If you live in CA, AZ, NV or UT you may select UPS ground shipping. Baked cookies are shipped to arrive with maximum freshness. Depending on your order, we will recommend the best shipping method for you. Non-food items will be shipped via UPS ground or USPS ground, unless requested otherwise.



• Return Policy
• You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Omi Kookies reserves the right to change its payment procedures at any time without prior notice to you. We will do our best to accommodate any changes, returns or cancellations. Please call us at (800) 385-8288 to discuss your situation.